Study Group

Contract type: Full Time – Permanent. Location: Singapore. ABOUT THE ROLE: The Agent Operations Executive is a pivotal support role, assisting the Team Lead in overseeing daily operations within the Agent/Channel Management unit.  This role is instrumental in optimizing three critical business functions: precision contract governance, equitable remuneration frameworks, and systematic process innovation - all while maintaining rigorous compliance standards. ABOUT THE ROLE: Key Responsibilities: + Contract Management: Maintain and streamline agent agreements, ensuring accuracy and adherence to policies. + Agent Remuneration: Oversee commission/incentive structures. + Collaborate with cross-functional teams to enhance operational efficiency and stakeholder satisfaction. ABOUT YOU: + Experience with matrix working environment and multiple stakeholder’s management. + Strong organisational, process and...