RELX INC

Customer Engagement Manager Are you an accomplished customer engagement manager in the technology sector? Will you like to be part of dynamic global team? About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for...

Account Manager Are you a customer centric account manager? Will you like to be part of a dynamic and high growth organisation? About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our, Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/. About our Team Are you looking to join an industry-leading sales organization? Our sales team is dedicated to partnering with organizations to address...

We are looking for an experienced Technical Account Manager in bank industry, are you the one? Are you interested joining a world leading platform? About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. About our Team: The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers, the team play a critical part in providing our customers with an excellent first...

Contract Manager Sales Are you detailed focus and enjoy creating quality contracts? Would you like to join a company that helps advance science, technology and health? About our Team Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world’s richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes. About the Role The role is responsible for the administration, management and organization of complex and potentially high-risk Proposals and Contracts. You will be part of the One Team approach working in collaboration with Sales, Legal, Account Support and Finance teams. The focus is enabling compliant successful commercial...

Are you passionate about events, sales strategy, and fostering meaningful relationships? About the Role At RX, we have an exciting opportunity for Strategic Account Manager on a permanent full-time basis to join a team of passionate and energetic sales professionals and report into the Group Sales Manager. This role is based in Chatswood, Sydney with flexibility to suit your work-life balance! You will be responsible for achieving specific sales goals by cultivating, managing, engaging, retaining and winning both Key & Strategic Accounts across the assigned portfolio. This position is both face to face and phone based with the majority being via phone. Responsibilities + Manage, develop, retain and win both Key & Strategic Accounts across the assigned portfolio. + Maximise their participation and spend by understanding and communicating unique value propositions tailored to each specific Account, while delivering...

Relationship Manager Are you a passionate and engaged sales expert? Are you interested in building the future of legal technology? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (https://www.relx.com/) , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.About the Role Due to growth, an exciting opportunity has arisen to join us as the Relationship Manager at LexisNexis (part of RELX) within our...

Relationship Manager Are you a passionate and engaged sales expert? Are you interested in building the future of legal technology? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (https://www.relx.com/) , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.About the Role Due to growth, an exciting opportunity has arisen to join us as the Relationship Manager at LexisNexis (part of RELX) within our...

About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (https://www.relx.com/) , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.About the Role This is a newly created role following the Henchman acquisition, a legal tech company that enriches data from Document Management Systems (DMS) for faster document drafting. LexisNexis will incorporate this enhanced document enrichment capability to deliver new generative AI drafting...

Relationship Manager Are you a passionate and engaged sales expert? Are you interested in building the future of legal technology? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (https://www.relx.com/) , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.About the Role Due to growth, an exciting opportunity has arisen to join us as the Relationship Manager at LexisNexis (part of RELX) within our...

Position Title: Quality Test Engineer Division: QA Department Reports to: Manager Quality Engineer Location: Sydney/ Australia - Hybrid About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk / IDVerse at the link below, risk.lexisnexis.com Position Description: The key functions of the Quality Test Engineer are to conduct mobile, web and API tests of software product(s), develop automated test...

*English Follows Japanese グローバルな情報サービスのリーダー企業で、革新的な環境の中で協働しませんか？ 法務データソリューションにおける既存の法人顧客を担当するアカウントマネジメントのポジションをお探しですか？ チームについて あなたは、法人市場向けに法務データソリューションを提供する、積極的かつプロジェクト志向のアカウントマネージャーチームに加わります。顧客、チームワーク、成果に重点を置いています。 職務内容 現在、東京オフィスで経験豊富なアカウントマネージャーを募集しています。このポジションは、LexisNexisの法人市場における既存顧客との関係を維持・拡大する上で重要な役割を担います。理想的な候補者は、売上目標の達成と顧客満足の向上に責任を持ちます。 このポジションは既存ビジネスに焦点を当てています。 主な業務内容 + 既存顧客との関係を管理・育成し、満足度と継続利用を確保する。 + 顧客のニーズを理解し、既存アカウント内で新たなビジネス機会を特定する。 + 部門横断的なチームと連携し、顧客の要件に合った効果的なソリューションを提供する。 + 定期的なレビューを実施し、サービスに対する満足度を確認し、問題を解決する。 + 顧客アカウントを強化するために、製品・サービスのアップセルおよびクロスセルを行う。 + 市場状況および競合の動向を深く理解する。 + アカウントの状況、更新、営業活動に関する定期的なレポートを作成する。 + 社内で顧客の代弁者として行動し、プロジェクト目標の達成とサービスの納期遵守を確保する。 応募資格 + 経営学、営業、または関連分野の学士号。 + アカウントマネジメントの関連経験が3年以上、SaaSまたはテクノロジー分野での経験が望ましい。 + 組織内のあらゆるレベル（経営層・Cレベルを含む）で、信頼性と効果的なコミュニケーション、プレゼンテーション、影響力を発揮できる能力。 +...

UX Researcher II Are you passionate about understanding people and helping shape exceptional digital experiences through user insights? Do you have a curious mind and a collaborative spirit? About our TeamYou’ll be joining a supportive UX team with a strong culture of mentorship, collaboration, and continuous improvement. We work closely with product, design, development, and strategy teams to drive user-centred product innovation. While we operate within a structured corporate setting, we encourage open dialogue, creativity, and diverse thinking. You’ll be mentored by experienced researchers, encouraged to ask thoughtful questions, and supported as you develop your own voice and research style. We foster a culture of psychological safety, where sharing ideas, asking for feedback, and learning from mistakes are celebrated. Our team also prioritises balance—we respect your time, value flexibility, and create space for personal and...

Lead and manage customer insights projects to drive business growth and improve decision-making. Collaborate with key stakeholders to translate insights into actionable business strategies. About our Team RX Global is a leading company dedicated to building year-round communities with shared passions and purpose, fostering continuous growth for businesses and individuals. Our expertise lies in organizing high-profile events, conferences, and exhibitions across various industries, uniting communities to learn, inspire, and conduct business. About the Role As a Customer Insights Manager, you'll develop and implement a customer insights strategy for diverse industries. You'll conduct qualitative and quantitative research, analyze industry trends, and collaborate with cross-functional teams to optimize event performance and client satisfaction. Reporting into our Marketing Director, this is a...

Account Manager - Research Solution Sales Do you have experience with Research Intelligence solutions? Do you have experience partnering with Academic & Research institutions? About our Team The Research Intelligence team specializes in understanding what data is available for research leaders and what tools are best leveraged to analyze the data. We provide research intelligence tools and data for customers who are looking for insights via analytics to improve their strategy and impact. We dive into complicated questions and find answers that are supported with accurate, in-depth analysis. About the Role You will partner with your accounts, calling on key stakeholders to measure and improve the client satisfaction of our products. You will provide excellent customer support and value-added services to ensure retention and renewal of our customers. You will build and manage relationships to identify opportunities...

Strong understanding of Australian Legal landscape Demonstrated customer success background with training delivery skills About our Team LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law. About the Role At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility. Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid...

Strong understanding of Australian Legal landscape Demonstrated customer success background with training delivery skills About our Team LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law. About the Role At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility. Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either from Melbourne, Brisbane or Perth with...

Strong understanding of Australian Legal landscape Demonstrated customer success background with training delivery skills About our Team LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law. About the Role At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility. Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid...

Strong understanding of Australian Legal landscape Demonstrated customer success background with training delivery skills About our Team LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law. About the Role At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility. Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid...

Strong understanding of Australian Legal landscape Demonstrated customer success background with training delivery skills About our Team LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law. About the Role At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility. Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either from Melbourne, Brisbane or Perth with...

Strong understanding of Australian Legal landscape Demonstrated customer success background with training delivery skills About our Team LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law. About the Role At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility. Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid...