IHG

**About Us:** We are a leading hospitality venue on the Central Coast, committed to providing a safe and enjoyable environment for our patrons. In line with the NSW Government's initiative to reduce gambling harm, we are seeking a dedicated and experienced Responsible Gambling Officer (RGO) to join our team. **Key Responsibilities:** + Monitor gaming areas to identify patrons at risk of gambling harm or displaying concerning gambling behaviour. + Engage with patrons to provide information on responsible gambling practices and available support services. + Facilitate self-exclusion requests and assist patrons in accessing gambling support services. + Maintain accurate records of gambling incidents and interactions with patrons. + Collaborate with management to develop and implement harm minimization strategies. + Ensure compliance with all relevant legislation and regulatory requirements **Requirements:** + Completion...

**People** + Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers + Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues + Train colleagues to make sure they deliver with compliance and to the standards we expect + Promote teamwork and quality service through daily communication and coordination with other departments + Recommend or initiate any HR elated actions where needed + Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and hotel policies and programmes. + Participates in monthly Safety, Risk Management meetings + Liaise with Trade Union for related employee activities. + Manage operation of clinic and nurse’ duty + Handling employee relations, welfare and benefits such as, duty meal at canteen, birthday, welcome, farewell,...

日本の弁護士資格をお持ちの方、成長が著しいグローバル企業のIHGホテルズ＆リゾーツでダイナミックな役割がございます。 IHGホテルズ＆リゾーツは日本で急拡大しており、シャープで行動的なリーガル・カウンセルを募集しております。 ペースの速い業務をサポートし、日本におけるIHGホテルズ＆リゾーツの成長において重要な役割を担っていただきます。部門横断的なチームや日本のリーダーと直接連携し、戦略的な取引、ホテル契約、商業交渉から運営、規制遵守、ガバナンスに至るまで、あらゆる業務を担当します。 IHGジャパンの成長目標をサポートし、IHGのビジネスが常に責任ある方法で行われるようにする。ホテルマネジメント契約やフランチャイズ契約、その他の商業契約の交渉を含め、関連するビジネス部門やステークホルダーに対し、タイムリーかつ実践的なリーガルサポートを提供します。 契約やテンプレートの管理、法令遵守に関する事項のアシスト、および日本におけるIHGのコーポレートガバナンスに関するアドバイス。 ビジネスに精通し、複雑な法的課題を解決するのが好きで、日本で大胆な動きを見せている企業と共に成長したいという方は、ぜひご応募ください。 IHGジャパンの成長目標、及びIHGの事業が常に責任ある方法で行われているかサポートする。ホテルマネジメント契約やフランチャイズ契約、その他の商業契約の交渉を含め、関連するビジネス部門やステークホルダーに対し、タイムリーかつ実践的なリーガルサポートを提供する責任。契約やテンプレートの管理、法令遵守に関する事項のアシスト、および日本におけるIHGのコーポレートガバナンスに関するアドバイス。 -日本および関連ビジネスチームをサポートし、ホテル契約（フランチャイズ、マネージド、ポートフォリオ）、更新、変動交渉を通じて成長を促進する。 -契約文書の作成、レビュー、交渉、オーナーとの関係や関連する契約問題の管理。 -IHGの様々なビジネスチーム（財務、税務、トレジャリーを含む）と連携し、IHGエクイティが関与するあらゆる取引ストラクチャリング、ホテル処分、買収、リース、ジョイントベンチャー、その他の取引活動に関する法的アドバイスとサポートをビジネスに提供する。...

Your Day-to-Day Job Responsibilities will include: **FINANCIAL RETURNS** · Promote the Holiday Inn Express products and services using and suggestive selling techniques Holiday Inn Express · Prepare and execute action plans which increase sales revenue · Monitor and acquire market intelligence from competition set hotels · Refer international sales leads to Cluster Director of Sales · Aware of sales strategies and goals when selling to negotiate optimum room rate for the benefit of the hotels’ business · Sell facts and UPs of the hotel with a view to optimizing opportunities for revenue growth · Monitors existing business and share sales strategies during sales/revenue meetings to maximize opportunities · Acquire new business opportunities for the hotel while maintaining and growing volume from existing corporate accounts · Initiates and prepare business tenders, proposals and contracts upon reviewing with...

**Hotel Indigo colleagues are the people at the center of every new story** . They make all guests feel welcome in the neighbourhood and at home in the hotel. At **Hotel Indigo®** we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime. **Hotel Indigo colleagues are warm, personal, and unscripted.** They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are **drawn to discovering** what makes each of them unique. They are **inspiring storytellers** who inject positivity into their environment. They combine **informality and fun with professionalism and sophistication** . Join us as a **Assistant Housekeeping Manager** in **Hotel Indigo Singapore...

**People** • Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues • Train colleagues to make sure they deliver with compliance and to the standards we expect • Drive a great working environment for teams to thrive - linking up departments to create sense of one team • Promote teamwork and quality service through daily communication and coordination with other departments • Recommend or initiate any HR related actions where needed • To ensure the availability of Food and Beverage products • To Implement a daily, weekly and monthly checklist for all Food and Beverage departments. Ensures proper follow-up to attain maximum quality and efficiency **Financial** • Help create the department’s annual budget and the setting of...

At Crowne Plaza Adelaide, we’re looking for an experienced Director of Sales and Marketing with the strategic acumen to drive hotel performance and ensure we achieve our commercial goals. As Director of Sales and Marketing, you are responsible for the overall function of proactive sales, marketing and PR to maximise performance, drive RGI improvements, profitability and return on investment managing activity and total revenue generation. You should have proven record as a hunter and converter of business in a number of market segments including Corporate, Government, MICE, C&E and FIT and Group Leisure. Being a great leader and a committed team player is essential. You are responsible for the performance management & development of the sales and marketing team including reservations team on property. **A little taste of your day-to-day:** + Proactively managing daily sales and marketing activities + Hitting all personal and team sales goals to...

· The ability to make telephone, written communication and personal sales calls in both English and Japanses on accounts in assigned market areas. Follow up promptly with appropriate action to support all communications · Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business · Active participation in developing sales and marketing strategies and annual sales & marketing plan · To research market opportunities, competitor set analysis, and develop strategies to penetrate companies / organizations · Services existing business through management of account base · Develop and maintain a regular pattern of sales calls, meeting with principals of target market · Provides direction on, and conducts market research and analysis · Procures new and repeat business for the hotel through developing relationships with travel agencies, tour...

**About Us** IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good. The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School. **What is the job?** As the Director of Finance and Business Support, you’ll direct the hotel’s financial operations and ensure the security of the hotel’s assets. Reporting on...

Your day-to-day + Administers and adhere HACCP policies and procedures within the hotel + Supervises and maintain cleanliness and hygiene of your kitchen and all work stations + Ensure the consistency in the preparation of all dim sum food items for A La Carte/ Buffet/ Festive menus according to hotel recipes and standards + Take responsibility for the receiving and safe storage of food ingredients, checking stock are correct and of good quality and resolve any discrepancies + Educate and train junior colleagues in accordance with hotel brand standards to foster productivity + Work with your superiors and plan appropriate manning level, ensuring effective utilization of manpower + Actively share with superiors the conduct and work performances of junior colleagues; ideas and opinions + Ensure new colleagues are properly trained, provide guidance and support when needed + Liaise daily with colleagues to keep effective communications regarding guests’...

**Leadership and Managerial Duties** Support colleagues to ensure they deliver work in compliance with standards and expectations. Foster a positive working environment where teams thrive, promoting cross-department collaboration to build a unified team spirit. Encourage teamwork and quality service through consistent communication and coordination with other departments. Recommend or initiate HR-related actions as needed. Collaborate and communicate effectively with Department Heads and other relevant inter-departmental personnel. Coordinate efforts to maintain and grow business volume through advertising, promotions, partnerships, publicity, community relations, and special projects. Regularly review Public Relations activities to ensure high visibility of the resort in both local and national media. Oversee the development of new products, services, and marketing strategies. Conduct market research to support strategic...

**Leadership and Managerial Duties** Support colleagues to ensure they work in compliance with established standards and expectations. Foster a positive working environment where teams can thrive by encouraging collaboration across departments and promoting a sense of unity. Promote teamwork and quality service through regular communication and coordination with other departments. Recommend or initiate HR-related actions as necessary. Cooperate, coordinate, and communicate effectively with Department Heads and other relevant inter-departmental personnel. Coordinate strategies to maintain and increase business volume, including advertising, sales promotions, partnerships, publicity, community relations, and special sales projects. Regularly review Public Relations activities to ensure strong visibility and awareness of the resort in both local and national media. Manage the development of new products and services. Oversee...

ホテルの年間営業・マーケティング計画に沿って営業活動やイベントを管理し、C/Eにおける予算や営業戦略を達成するためのサポート全般。 ・一般宴会部門（社内イベント・グループイベント含む）の業務サポート 競合他社の活動を監視し、マーケティング情報を提供する。 ・販売戦略で設定した目標に基づき、新規・既存・見込み客に販売し、ビジネスのために最適な料金の提示・交渉をする。 ・アカウントベースの管理による既存顧客への対応。 ・営業活動を定期的に実施し、市場開発を行う。 ・市場調査・分析の実施。 ・ビジネスジェネレーター、ミーティング・コンベンションプランナー、ビジター・コンベンションビューロー、旅行代理店、ツアーオペレーター、航空会社、企業アカウント、政府機関、その他ホテルビジネスに関連するプロデューサーとのコンタクトを開発・維持する。 General support to manage sales activities and events in accordance with the hotel's annual sales and marketing plan and to achieve budget and sales strategy in C/E. ▪ Provide operational support to the general banquet department (including in-house and group events) Monitor competitor activities and provide marketing information. ∙ Sell to new, existing, and prospective clients based on goals set in the sales strategy and offer and negotiate the best rates for their business. ∙ Manage the account base to serve existing customers. ∙ Conduct regular sales activities and...

We’re looking for a new Director of Finance & Business Support comfortable with balancing the books when it comes to managing the needs of owners, auditors and regulatory agencies while also monitoring and improving hotel profitability. In return, we’ll put our financial operations and the security of our hotel assets in your expert hands. **A little taste of your day-to-day** **You’ll mostly be:** ● Managing and coaching your team to ensure the right person is always on the right task ● Setting exceptional accounting practice standards and ensuring financial control procedures remain ethical and legal ● Maximising financial returns through financial analysis, data trends and market information – while budgeting accordingly ● Enhancing the guest experience through improved payment options, inventory controls and financial dispute resolution ● Supervising a number of clerical accounting employees across a range of functions – from Accounts...

**[Your day to day]** **People** •Support the Director of Sales & Marketing in manpower planning and overall sales team resource management. •Work closely with HR and the Director of Sales & Marketing to identify talent needs and ensure the team is staffed appropriately to meet business goals •Oversee daily sales activities and foster strong working relationships within the team. •Establish clear and open lines of communication with other departments to ensure alignment and collaboration •Take ownership of team performance management, conducting regular reviews and setting clear performance expectations •Foster a culture of continuous learning by developing individual development plans, and support succession planning to build a strong talent pipeline for the future **Financial** •Contribute to the preparation of the annual sales operating budget and financial plans. •Monitor expenses, maximise upselling...

The ANA InterContinental Ishigaki Resort is located on Ishigaki Island, a southern island far from the main island of Okinawa, offering a unique experience woven from its rich natural environment and distinctive culture. Surrounded by beautiful beaches and abundant nature, it is an ideal setting for outdoor activities and moments of relaxation. As a hotel that combines world-class service and hospitality, we provide guests with unforgettable memories. ANAインターコンチネンタル石垣リゾートは、沖縄本島から遠く離れた南の島、石垣島に位置し、自然豊かな環境と独自の文化が織りなす特別な体験を提供しています。美しいビーチや豊かな自然に囲まれ、アウトドアアクティビティやリラックスしたひとときを過ごすのに最適な環境です。また、世界クラスのサービスとホスピタリティを兼ね備えたホテルとして、訪れるゲストに忘れられない思い出を提供します。 As the Director of Rooms, you will lead the operations of the Front Office and Housekeeping departments, striving to deliver memorable guest experiences while achieving departmental revenue and profit targets. You must also ensure full compliance with all safety and regulatory requirements, as well as with locally defined policies and...

The ANA InterContinental Ishigaki Resort is located on Ishigaki Island, a southern island far from the main island of Okinawa, offering a unique experience woven from its rich natural environment and distinctive culture. Surrounded by beautiful beaches and abundant nature, it is an ideal setting for outdoor activities and moments of relaxation. As a hotel that combines world-class service and hospitality, we provide guests with unforgettable memories. ANAインターコンチネンタル石垣リゾートは、沖縄本島から遠く離れた南の島、石垣島に位置し、自然豊かな環境と独自の文化が織りなす特別な体験を提供しています。美しいビーチや豊かな自然に囲まれ、アウトドアアクティビティやリラックスしたひとときを過ごすのに最適な環境です。また、世界クラスのサービスとホスピタリティを兼ね備えたホテルとして、訪れるゲストに忘れられない思い出を提供します。 As a Line Cook, you will be responsible for preparing meals for our restaurant, banquets, and other outlets in accordance with established recipes, ensuring proper portion control and consistent quality. You will help deliver an exceptional dining experience by maintaining high standards of food preparation, minimizing waste, and...

**YOUR DAY-TO-DAY** Team Management: + Supervise and train host/hostess staff. + Assign duties and responsibilities to the team members. + Conduct regular meetings to communicate updates, changes, and expectations. Reservations: + Manage reservation systems efficiently. + Coordinate with the kitchen and floor staff to ensure smooth service during peak hours. + Confirm reservations and communicate special requests to the appropriate departments. Guest Services: + Greet guests with a warm and friendly demeanor. + Assist guests in making reservations and provide information about the menu, specials, and promotions. + Ensure prompt and efficient seating of guests. + Handle guest inquiries, concerns, and special requests. Seating Arrangements: + Organize and manage the seating chart. + Monitor and maintain an efficient table-turnover rate. + Ensure proper communication with servers to manage the flow of...

Your day-to-day: Adhere HACCP policies and procedures within the hotel Maintain cleanliness and hygiene of your work stations and maintenance of equipments Ensure the consistency in the preparation of all food items for A La Carte/ Buffet/ Festive menus according to hotel recipes and standards Take responsibility for the receiving and safe storage of food ingredients, checking stock are correct and of good quality and resolve any discrepancies Provide directives to junior colleagues in accordance with hotel brand standards to foster productivity Establish and maintain effective employee working relationships Assist in all kitchen activities and briefings to ensure guests receive high quality food in a timely manner Prepare salad, fruits, seafood, poultry, farinaceous dishes and sauce for all meal periods Attend and participate in training sessions as scheduled Liaise daily with service staffs to keep effective...

**Your day to day** Perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets. **Financial Returns** + Provide escort duty for money transfers to the General Cashier’s office or bank as required **Guest Experience** + Responsible for the safety and security of guests, employees and establishment needs + Maintain a 24 hour surveillance of those areas that are frequented by guests and all work areas + Be alert for any unusual packages, guests or vehicles and advise superior of same + Be thoroughly familiar of the property layout, design, entry and exit points + Make way by escorting VIPs and dignitaries when directed and direct traffic away from Lobby and other busy thorough fares **People** + Maintain the security system + Monitor staff clocking on and off duty + Allocate staff locker keys as necessary + Maintain a vigil on...