90 customer service jobs found in Pune

Entity: Finance Job Family Group: Business Support Group Job Description: As the world and bp are changing, the Finance, Business & Technology (FBT) organization has a vital role to deliver business solutions that result in phenomenal outcomes for bp. Our mission is to build innovative solutions to transform BP, driven by encouraged people in a dynamic environment. We will innovate to transform, and we will deliver this through our five strategic priorities: transform services, digital innovator, deliver increased value, invest in people’s futures, end customer focused - enabled by our colleagues, culture, attitude and our values and behaviors. The Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries from external and internal Customers and other Consumers in accordance with agreed service levels. The position will ensure all facing queries are answered with the required speed,...

Entity: Finance Job Family Group: Operations Group Job Description: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team? Join our Finance Team and advance your career The planner creates short- and long-term plan at item/location level of planned stock movements across the distribution network in order to meet customer service and operational targets. Planner is responbsible for providing analytial support to the planning process. Provides accurate information to both business customers and support teams through the correct use of all information...

Vice President, Strategic Sourcing Manager At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of VP to join our ESO Sourcing team. This role is located in Pune, Maharashtra - HYBRID. In this role, you’ll make an impact in the following ways:  Leads, reads, writes and negotiates contracts of varying complexities for Human Resources,...

Entity: Finance Job Family Group: Finance Group Job Description: At bp, we’re reimagining energy for people and our planet. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new FBT center in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the world. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS center will drive pioneering digital solutions and agile ways of working.  The AR - Senior Analyst is responsible for leading and coordinating the activities of the team. Accountable for timely and accurate recording of cash receipts, direct debit run and match invoices into the AR ledgers. He will ensure the debtor’s position is managed to the relevant components of the current credit policy by ensuring the working capital impact & risk...

Entity: People, Culture & Communications Job Family Group: HR Group Job Description: HR Solution supports bp’s People Analytics team to provide HR Strategic reporting, MI, analytics and insights to senior leadership and key collaborators across the business. The team manages a Data Lake environment to store and consolidate data ingested from systems of record from a range of domains including core HCM, Talent, Learning, Resourcing and Payroll. We are seeking an Analyst who will be collectively responsible for the ingestion, transformation and management of Data Lifecycle within the Data Lake to support reporting and analytics output and Data Governance. Candidate having experience with Workday reporting will be preferred. Key Responsibilities: Data Process Management Provide domain expertise across all areas of operational activity to the GBS HR Services teams in Pune and Kuala Lumpur Provide support for all operational processes relating to...

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Sr Product Manager – Technical, Priceless Platform Sr Product Manager – Technical Overview of Priceless Platform, Mastercard Acquired into Mastercard after being a successful startup, we maintain our passion for innovation and customer success. If you have a “Own It” mentality, thrive in a fast-paced startup, and passionate about technology powered business growth, we want to hear from you. As a Sr Product Manager in the Priceless Platform team, you...

Entity: People, Culture & Communications Job Family Group: HR Group Job Description: Are you a passionate learner? Do you love innovation? Are you an analytical thinker? Do you enjoy challenging tasks? Would you like to contribute to reimagining energy and achieving the net zero target? We are on our way to reimagining energy and providing global solutions. Being a Senior solutions analyst at BP, you will contribute to continuous improvement activities and projects at the heart of evolving the technical landscape. You will gain experience in HR technologies and put your creative imprint on processes. By being in this Service & Solutions space, you will impact on the decisions we make that influence the future of energy. We are a competitive company that always plays to win so that we can become the best in the industry. It will be a fast-paced environment with evolving HR requirements, giving you insights & hands-on experience of brand-new...

Entity: Finance Job Family Group: Business Support Group Job Description: The Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries via email/chat/social media from external Key Customers, internal Customers, other Consumers in accordance with agreed service levels. The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer satisfaction. This will be a 24/7 support role which would require a flexible schedule in terms of working hours & working days supporting the US time zone. Customer Facing (CF) CSRs are required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually manage customer expectations through various contact channels. CF CSRs are the first point of contact for BP telephone-based enquiries for Key Customers. Key...

Job Family Group: Business Support Group Job Description: Overview: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions as an integrated part of bp. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our extraordinary team? Join our team, and develop your career in an encouraging, forward-thinking environment! Job Purpose: The Company Secretary's Office (CSO) has as its...

Entity: Finance Job Family Group: Business Support Group Job Description: As the world and bp are changing, the Finance, Business & Technology (FBT) organization has a vital role to deliver business solutions that result in great outcomes for bp. Our mission is to create innovative solutions to transform BP, driven by inspired people in a multifaceted environment. We will innovate to transform, and we will deliver this through our five strategic priorities: transform services, digital innovator, deliver increased value, invest in people’s futures, end customer focused - enabled by our colleagues, culture, attitude and our values and behaviors. The Account Receivable Junior Analyst is accountable for timely and accurate recording of cash receipts, direct debit run and match invoices into the AR ledgers. The main responsibility is to post cash to outstanding invoices and undertake the reconciliation of a variety of currency account reconciliations, added to several...

Job Family Group: Business Support Group Job Description: Overview: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. In India, we operate bp’s FBT, which is a coordinated part of bp. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all bp. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our extraordinary team? Join our team, and develop your career in an encouraging, forward-thinking environment! Job Purpose:...

Job Family Group: Business Support Group Job Description: Overview: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. In India, we operate bp’s FBT, which is a coordinated part of bp. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all bp. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our extraordinary team? Join our team, and develop your career in an encouraging, forward-thinking environment! Job Purpose:...

Entity: Customers & Products Job Family Group: Sales Group Job Description: Aviation's vision is to be the fuel and services partner of choice for their customer. We are on a journey to transform our business to become the highest performing & customer centric aviation fuel company of choice. The key to unlocking this is the key role we play in bp's net zero ambition; with a key focus on rapid balanced aviation fuel growth, as well as the electrification of our fleet. Aviation is a global business operating in 55 countries within 4 global regions, safely providing fuel to over 200 operated sites and over 200 NOJVs. Our frontline operations can vary from a team of ~60 at a major airport through to a team of 2 at a general aviation site, and can be located in major cities through to very remote locations globally.   As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers &...

Entity: People, Culture & Communications Job Family Group: HR Group Job Description: At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused. We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you. The Employee Advisor provides guidance and support to employees and ex-employees related to PC&C...

Entity: Finance Job Family Group: Finance Group Job Description: Overview: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. In India, we operate bp’s FBT, which is a coordinated part of bp. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all bp. Would you like to discover how our diverse, hardworking people are owning the way in making energy cleaner and better – and how you can play your part in our outstanding team ! KEY ACCOUNTABILITIES Data Cleansing & Integration Project Delivery : Act as the senior...

Entity: Finance Job Family Group: Procurement & Supply Chain Management Group Job Description: Overview: At bp, we’re reimagining energy for people and our planet. We have an aggressive ambition: be a net zero company by 2050 or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new Finance Business & Technology (FBT) centre in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the FBT centre will drive pioneering digital solutions and agile ways of working. We’re now ready to build a strong team for our new FBT centre. If you have a digital-first approach and a passion for creating effortless customer experiences, you will thrive...

Entity: Customers & Products Job Family Group: Sales Group Job Description: Aviation's vision is to be the fuel and services partner of choice for their customer. We are on a journey to transform our business to become the highest performing & customer centric aviation fuel company of choice. The key to unlocking this is the key role we play in bp's net zero ambition; with a key focus on rapid balanced aviation fuel growth, as well as the electrification of our fleet. Aviation is a global business operating in 55 countries within 4 global regions, safely providing fuel to over 200 operated sites and over 200 NOJVs. Our frontline operations can vary from a team of ~60 at a major airport through to a team of 2 at a general aviation site, and can be located in major cities through to very remote locations globally. As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers &...

Entity: Finance Job Family Group: Finance Group, Supply & Trading Group Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! Organization Role title - Senior SME - Performance Role Overview : The Senior SME - Performance will act as an advisor and partner across the retail operations entity to help the business...

Entity: Finance Job Family Group: IT&S Group Job Description: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. In India, we operate bp’s FBT, which is a coordinated part of bp. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all bp. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our outstanding team? KEY ACCOUNTABILITIES Be the authority on template solutions within the functional area and participate in...

Entity: Finance Job Family Group: Business Support Group Job Description: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. In India, we operate bp’s FBT, which is a coordinated part of bp. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all bp. Would you like to discover how our diverse, hardworking people are owning the way in making energy cleaner and better – and how you can play your part in our outstanding team? LET ME TELL YOU ABOUT THE ROLE Working for the Cash and Banking Process Design Manager, this role...