Apprentice and Trainee Admissions Officer

Role Type: Part time (0.8 FTE) Ongoing (4 days availability, flexible with days)

Remuneration: from $ 76,856.95 (inclusive of 11.5 % super)

About The Role:
The Admissions Officer (enrolling Apprentices and Trainees) is responsible for managing the enrolment process for apprentices and trainees, from application to finalisation. You will provide outstanding customer service to our students, apprentices, and employers, ensuring their needs are met with professionalism and care.

You will work in a fast paced, high-volume environment performing various tasks such as:

1. Enrolment Management: Handle the entire enrolment process for apprentices and trainees, from application to finalisation.
2. Administrative Duties: Manage student records, process applications, and ensure data accuracy.
3. Student Support: Provide customer service, advice and support to prospective and current students regarding enrolment and eligibility.
4. Team Collaboration: Work closely with Apprentice Training Advisors and other team members to ensure smooth operations.
5. Compliance and Quality: Ensure compliance with quality standards and maintain accurate records in internal and external systems.

We are excited about you because you have:

1. Relevant qualifications or experience in customer service and administration support.
2. Previous experience working in an RTO (desirable).
3. Knowledge of apprenticeship and traineeship standards, guidelines, and training delivery modes (desirable).
4. Exceptional customer service skills and experience in maintaining confidential customer files.
5. Skills in using Student Management Systems and the Microsoft Office suite.
6. Strong communication skills and the ability to build effective working relationships.

We can offer you:

1. Attractive work-life balance and flexible work options.
2. Free onsite parking for most campuses.
3. Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide.
4. Counselling support (EAP) and Health & Wellbeing initiatives throughout the year.
5. Meaningful work that drives positive social impact.
6. The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.

The Essential Paperwork:

1. Working with Children Clearance (WWCC).
2. Certified right to work documentation.
3. Certified copies of your qualifications and transcripts.

Ready to make the switch? Click 'Apply Now' to join our team.

Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance.

Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture.

Applications close: 23-03-25 at 11:59 PM

Applications will be assessed as they come in - we may start interviews before the closing date.

NOTE: Bendigo Kangan Institute reserves the right to withdraw this position at any time.