Job Responsibilities - Lead the design and execution of Westpac Share Trading and St. George Direct Shares marketing and customer experience programs, driving brand exposure, campaigns and acquisition and retention activity
- Collaborate with a range of teams and suppliers to enhance our share trading, investment and wealth offer and advocacy
How will I help?
You will be an integral part of the Client Experience team, collaborating closely with Online Share Trading, Private Wealth and Chief Brand and Marketing teams, as well as various external vendors and suppliers. Your role will focus on crafting and implementing the Go to Market Strategy, developing comprehensive marketing roadmaps, and designing effective campaign acquisition and conversion journeys. You will also spearhead communications and engagement strategies, support strategic initiatives, and analyse marketing metrics to enhance sales and advocacy. Your contributions will ensure the successful execution of marketing, advertising, and client communication programs to bolster our Online Share Trading businesses.
What's in it for me?
You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
To succeed in this role, you will be an exceptional communicator with a strategic mindset and strong commercial acumen. Your stakeholder management skills will be second to none and you will have the ability to influence key stakeholders across levels. You will have previous marketing experience, ideally from the financial services industry and a solid understanding of SEO, SEM, CRM processes, and Agile work methodology. Finally, you will be highly organised and capable of working autonomously to deliver programs aligned with strategic priorities.
What's it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
Hear from some of our people and their experiences working with us.
How do I apply?
Start here. Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone-our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email .
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email .
