Family Intervention Worker - FIS (P0379)

Posted: 03/03/2025

Closing Date: 02/04/2025

Job Type: Permanent - Full Time

Location: Mount Isa

Job Category: Counselling, Practitioner, Therapeutic etc.

Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in Townsville, Ayr, Bowen, Mt Isa, Cloncurry and Normanton.

Benefits you will enjoy

• SCHADS L4 Salary + Location Allowance $5,000 pa
• Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging
• 5 Weeks Annual Leave + 17.5% leave loading
• Birthday Leave + Other Above Award Benefits
• Extensive support and investment in your Professional Development
• Relocation assistance may be available by negotiation

As a Family Intervention worker, you will provide practical family support and case management to families to assist them in appropriately caring for and protecting their children, building relationships with the families and the child protection system.

About the role:

Key responsibilities will include but are not limited to:

• Building rapport with families while maintaining professional boundaries.
• Completing assessment of family needs through engagement and consultation with the family and information obtained through outcome star, observations, family history, and child safety case plan. Develop an intervention plan based on assessment.
• Providing practical family support strategies and appropriate modelling of parenting and household skills to families to strengthen parenting capacity and to provide a positive family environment.
• Maintaining regular contact with clients (5-20 hours of contact and coordination support; minimum of twice weekly).
• Providing supervised contact between parents and their children as per intervention plan and completing a supervised contact agreement outlining details. Additionally, provide a supervised contact report following each contact in line with program procedures.
• Ensuring consistent communication to Child Safety, maintaining reporting requirements as outlined in Information Provision to the Department of Child Safety, Seniors, and Disability Services.
• Regular review of intervention plan goals through completion of subsequent outcome stars and meetings with Child Safety as per procedure.
• Maintaining clients' files in accordance with program and agency procedures.
• Ensuring working from a trauma-informed and child development practice framework and utilizing evidence-based interventions.
• Completing regular safety assessments and discussing any safety concerns with line manager immediately as per policy.
• Participating and contributing to line management meetings, supervision, team meetings, and staff days as required.

To be successful you will possess:

• Demonstrated ability to impart knowledge and skills using a range of theoretical frameworks in a creative and flexible way regarding household and child management in a non-judgmental manner.
• Highly developed communication skills both written and verbal for working with a broad-based network of service providers and culturally diverse clientele.
• Knowledge of and understanding of the issues that impact on Aboriginal and Torres Strait Islander people in contemporary society, including the ability to communicate effectively and sensitively with Indigenous people.
• An ability to understand and describe family functioning in a broad range of cultural and social contexts and knowledge of the impact of abuse and dysfunction with families.
• Demonstrated ability to undertake risk assessments relating to family functioning and risk within households.
• Demonstrated organisational, time management and administration skills.

If you are interested in applying for this position, please provide a brief cover letter outlining your experience relevant to this role along with a copy of your Resume. Only applicants that are shortlisted will be contacted.

If you have not received any contact within 30 days of the commencement of this ad, unfortunately, your application has been unsuccessful. We wish you all the very best in your future applications.

Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.