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General Manager

Job Posted 3/9/2025
Bupaoptical
Not Specified, Melbourne
Category Healthcare
Job Description

About The Care Home

Bupa Caulfield is located in the South East of Melbourne's CBD in Victoria. Set in leafy surrounds, this lively home is close to the bay and local cultural community links. With close proximity to public transport, this home is accessible to train and bus services. Encircled by landscaped gardens, there's a wonderful feeling of an oasis in the urban bustle.

About The Role

As the General Manager of our Caulfield care home, you will have full responsibility for its overall daily operations. You will support and champion the Bupa Model of Care to our residents, create a culture for our people to love working at Bupa, and achieve extraordinary business performance that promotes an exceptional resident experience. You will be supported by the care home leadership team and the Regional Manager, as well as Quality and Education Consultants, to achieve our desired business goals and provide a high level of care expected by our residents and their families.

Duties

  1. Operational management
  2. Collaborate with clinical leaders to minimise clinical risk
  3. Financial management
  4. Staff retention and recruitment
  5. Training and development of staff
  6. Succession planning
  7. Occupancy management
  8. Roster management
  9. Liaise with internal and external stakeholders

Skills and Experience

  1. Previous management experience in a residential aged care home
  2. Exceptional operational leadership experience
  3. Demonstrated abilities in growing and developing people
  4. Advanced understanding of service improvement, WHS principles and previous experience within a regulatory environment
  5. Proven ability to manage resources and exceed targets
  6. Track record of accomplishment of successfully implementing change initiatives
  7. Possess excellent communication skills with high levels of emotional intelligence
  8. A thorough understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes
  9. Completion of, or working towards, a post graduate qualification in Health Management/Aged Care or related field (desirable)

Benefits

  1. Competitive salary package and management bonus
  2. Flexibility across our 24/7 operations
  3. Generous leave provisions including 12 weeks paid parental leave
  4. Discounts on health, travel, home, car, landlords and pet insurance
  5. 35% discount on frames, lenses, sunglasses and accessories at Bupa Optical stores and 10% discount at Bupa Dental clinics
  6. Health and wellness initiatives and discounts through the Bupa SMILE program
  7. Workplace giving and Bupa fund matching

How to Apply

Please click Apply to be taken to our online application process. Please note that as part of your application you will also be asked to complete a number of pre-employment checks including Criminal History and a Pre-Employment medical.

About Bupa Aged Care Australia

Bupa Aged Care Australia is the largest private residential aged care provider in Australia with over 9,000 employees providing care and services to 6,500 residents across 70+ homes. At Bupa, we focus on a person-first approach that ensures our residents and their families are at the centre of everything we do and that we deliver our purpose of ensuring longer, healthier, happier lives.