Apply now Job no: 531053
Work type: Full Time
Location: Sydney, NSW
Categories: Administration, Student Services
The Opportunity
The Higher Degree Research (HDR) Team in the Faculty of Engineering has an opportunity for a HDR Research Support Officer. You will be responsible for all aspects of postgraduate research student administration, and for providing the highest quality service and support to current and prospective students and supervisors.
Your work will have an emphasis on enhancing the student experience and contribute to a continuous culture of improvement. This is a highly collaborative role with a strong emphasis on achieving effective working relationships and working as part of a team with the other HDR Support Officers in the Faculty.
This role reports to the HDR Team Lead and has no direct reports.
- Salary, Level 6: Starting at $100,354 per annum + 17% superannuation
- Full time
- Continuing (permanent)
- Location: Kensington - Sydney, Australia
- Flexible working options
About UNSW
UNSW isn't like other places you've worked. Yes, we're a large organisation with a diverse and talented community; a community doing extraordinary things. But what makes us different isn't only what we do, it's how we do it. Together, we are driven to be thoughtful, practical, and purposeful in all we do. If you want a career where you can thrive, be challenged and do meaningful work, you're in the right place.
The Faculty of Engineering at UNSW is a national and international leader in engineering research and education, and it is the University's premier research faculty. It is the largest engineering faculty in Australia, graduating the most engineers and having the largest research expenditure. The Faculty offers a diverse range of undergraduate and postgraduate programs across eight schools, fostering innovation and addressing global challenges. With strong industry partnerships and cutting-edge research, UNSW Engineering prepares students to become leaders in their field.
Skills and Experience
- Demonstrated relevant administrative and customer service experience in a large and complex tertiary organisation, working closely with postgraduate research students and a Graduate Research School, with an understanding of associated issues.
- Demonstrated project and time management and organisation skills with a proven ability to establish priorities, achieve objectives and meet deadlines.
- Excellent interpersonal and written and verbal communication skills with a customer service focus and the ability to liaise with a diversity of stakeholders from various backgrounds to handle difficult conversations with confidence, tact and discretion.
- A performance-oriented approached with demonstrated ability to act with a high level of independence, initiative, problem solving, analysis and judgment to provide accurate and appropriate outcomes and resolve complex and sensitive issues efficiently and effectively.
- Demonstrated ability to analyse feedback and data to develop and deliver reports and contribute ideas.
- Demonstrated ability to apply, interpret, advise on and contribute to the development of protocols, procedures, guidelines and administrative systems.
- Advanced word processing, PowerPoint, spreadsheet, database, desktop publishing, internet and email skills, including proficiency with computer packages including Microsoft Office. Experience using a student management system would be highly regarded.
- An understanding of and commitment to UNSW's aims, objectives and values in action, together with relevant policies and guidelines.
- Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.
Additional details about the specific responsibilities for this position can be found in the position description. This is available via
Benefits and Culture:
UNSW offers a competitive salary and access to a plethora of UNSW-perks including:
- 17% Superannuation and leave loading
- Additional 3 days of leave over the Christmas Period
- Flexible working options
- Access to lifelong learning and career development
To Apply:
Please click the apply now button and submit your CV, Cover Letter and Responses to the Skills and Experience. You should systematically address the Skills and Experience listed within the position description in your application.
Applicants must have working rights in Australia and be able to be on site in Kensington on a regular basis. Visa sponsorship is not available for this appointment.
Contact:
Applications close: 11:55 pm (Sydney time) on Wednesday 19th March 2025
UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
Advertised: 03 Mar 2025 AUS Eastern Daylight Time
Applications close: 19 Mar 2025 AUS Eastern Daylight Time
