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We have a number of contract roles available within our Home Claims business, across multiple locations. You will work to support our internal and external assessors and provide technical advice to balance customer needs and business outcomes.
You will lead audits and work closely with business management and risk functions.
We are seeking an experienced and proactive Event Assessing Coordinator (ASCO) to join our dynamic team for a 12-month contract role.
The Assessor role involves working with a broad range of internal and external stakeholders, with a shared purpose of 'Building futures, and protecting what matters' for our customers.
The Building Coordinator is accountable for proactively supporting the quality of repairs and contributing to claim cost control through accurate, specific and timely instructions to specialists and identification of rectification works for complex building matters, that balances customer needs and our business outcomes. They provide valuable insights on repairer performance, underwriting and building issues for continuous improvement initiatives.
The Desktop Assessor is accountable for accurately assessing property damage via multiple assessing platforms including but not limited to desktop assessing, virtual assessing, and when required onsite/on-road assessments.
The Assessor is accountable for accurately assessing property damage and determining claim quantum and scope under the relevant PDS. Through their customer interactions and support for Client Managers, Assessors deliver brilliant service, providing customers with peace of mind during the claims process.
