ANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.
We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology platform to enable an exciting roadmap of products and solutions that we'll launch in Australia throughout 2023 and beyond.
What's it like to work with us? We bring together the spirit of a fintech with the heritage of a big four bank. And while our expertise, products and services make us a leader in payments, our people, purpose, values and culture are the core of our organisation. As an equal opportunity employer, we know our success comes from new insights, diverse points of view and the energy of every member of our 300 strong team.
It's an exciting time to be part of our growing team. Find out more about ANZ Worldline Payment Solutions here.
The opportunity
We are a dynamic and innovative player in the digital payments landscape, committed to delivering exceptional solutions to our clients. As a Large Enterprise Account Lead, you'll be at the forefront of our success, driving growth and fostering key relationships in the corporate and institutional space.
Day-to-day responsibilities
- E2E Management: Lead a team of 4-6 Account Managers in Corporate and Institutional merchant acquiring sales & account management.
- Strategic Focus: Oversee 2-4 high-value, strategically important customers and collaborate with ANZ Relationship Management & Transaction Banking teams.
- Revenue Growth: Set revenue targets, manage portfolio profitability through reviews and upselling, and drive advisory reviews and re-pricing activities when necessary.
- Team Leadership: Coach and develop the team to cross-sell, upsell, and retain customer accounts, ensuring effective account planning and proactive marketing strategies.
- Collaboration: Ensure seamless coordination with ANZ to maximize opportunities when ANZ and ANZ Worldline Payment Solutions have common customers.
- Customer-Centric Approach: Apply a solution-based & relationship-based sales approach, fostering initiatives to improve customer engagement and satisfaction.
What we are looking for
- Competencies: Leadership, Customer Focus, Logical Reasoning, People Management.
- Skills: Excellent interpersonal and communication skills within a Corporate or Institutional market, effective multitasking, and complex issue management.
- Experience: Sales Team management in Banking (will be viewed very favourably), understanding of Merchants & Cards business, and a track record in achieving sales results through targeted account & relationship sales.
- Knowledge: Understanding of general business management, digital payments landscape, and strong knowledge of payables, procure to pay, and sourcing processes in a Corporate Banking environment.
At Worldline we work in a flexible environment that empowers you to learn, grow and accelerate your career. You'll have access a great mix of benefits, including:
- A range of health and wellbeing discounts for gym, nutrition, sporting gear.
- Learning and development opportunities to build your skills.
- Additional Leave options to support families, work in the community or take a career break. You'll also earn loyalty leave for your tenure.
- Monthly in person and virtual social events.
- Volunteering leave to support CSR activities.
- Plus other perks and benefits (e.g. novated leasing options).
We have modern offices and services to support our people including a parent's room, prayer room, and end of trip facilities. We also provide EAP services including financial counselling to support managers, employees and their families.
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for problem solvers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.
Job Location: Australia - Melbourne, Australia - Sydney
