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- Flexible/hybrid work options available
About us
Legal Aid NSW helps people with their legal problems. We can help people with most areas of criminal law, family law, and everyday civil law legal issues. We give legal advice, help at court, and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.
About the role
The Learning Coordinator provides administrative and operational support to the Learning and Organisational Development (L&OD) team, enabling us to help the people of Legal Aid NSW to develop their capabilities, supporting them to deliver excellent service to our clients.
The role will require experience in coordinating and supporting learning programs for diverse audiences.
About you
You will possess strong organisational and time management skills, with the ability to manage multiple tasks. You will have exceptional written and verbal communication skills, in order to provide efficient and professional communication links between internal and external stakeholders.
You will have demonstrated proficiency in working with external facilitators and organisational learning teams to schedule, support, and evaluate learning programs. You will be confident in using Microsoft 365 applications and learning management systems, and in supporting the delivery of learning initiatives across various delivery modes, including virtual, e-learning, and in-person workshops. You are able to work well autonomously and as part of a team.
Essential requirements for this role
- Be willing to do a Criminal Record Check
- Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies), or a valid visa to work in Australia (for temporary vacancies)
- Experience in coordinating and supporting learning programs for diverse audiences.
Key knowledge and experience
- Effective written and verbal communication skills
- Proficiency in using Microsoft 365 applications, particularly Word, Excel, and PowerPoint
- Proficiency in using Learning Management Systems, including learner administration, program management, and reporting
- Proficiency in creating and updating intranet content using SharePoint.
How to apply
You MUST submit your application online. If you submit your application late or by email, it will NOT be accepted.
Your application must include:
- Your resume (no more than 5 pages)
- Cover letter (no more than 2 pages). In your cover letter, please address the following two (2) target questions:
- Tell us about a time you contributed to the success of a learning program.
- How do you manage multiple priorities and deadlines?
Make sure your application is complete and you have answered all questions before you submit it.
Do you need help to apply?
It's important to properly prepare before you apply for a role. Here is some other information to help you:
- If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
- The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.
