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Manager - Learning & Development (Gen AI Trainer)

Job Posted 3/8/2025
Cognizant
Melbourne, Melbourne 3001
Category Human Resources
Job Description

Job Purpose

  • Join a dynamic and growing team dedicated to cultivating a talent pipeline that ensures Cognizant remains a leading force in IT, equipped with the skilled associates necessary to drive continued success.
  • Bring your skills and experience to influence the direction of Cognizant L&D.
  • Deliver training courses from Cognizant's course catalog in generative AI specialization.
  • Develop skilled developers capable of delivering quality software using Generative AI concepts and tools.
  • Utilize facilitation and training skills that meet the requirements of the adult learner in both classroom and distance learning setups.
  • Instill high learning agility in learners and create a culture of continuous learning.

Roles and Responsibilities

  • Design and deliver comprehensive training programs for gen AI technologies.
  • Develop hands-on exercises and projects to enhance learning and practical application of skills.
  • Conduct engaging and informative in-person and virtual training sessions, workshops, and seminars for employees, clients, and partners.
  • Utilize a variety of instructional techniques and formats, such as simulations, team exercises, group discussions, and videos, to enhance learning experiences.
  • Ability to apply instructional strategies and adult learning principles to design and delivery of training preferred.
  • Ability to conduct research, collaborating with subject matter experts and gathering and interpreting relevant data.
  • Ability to write clear, concise explanations of complex concepts and engaging course content for a diverse audience.
  • Work with Business stakeholders and SMEs to understand training needs and build an effective training plan.
  • Curate the learning materials needed for the training plan.
  • Develop multiple-choice questions, scenario-based questions, case studies, and lab exercises based on the training content.
  • Develop video-based learning e.g., Prompt Engineering for All.
  • Facilitate classroom and virtual classroom (VILT) training.
  • Participate in curriculum development processes for both classroom-based and online training.
  • Design evaluation rubrics to validate the knowledge of the participants in the training.
  • Conduct the Viva voce for the participants to assess their knowledge after the training.
  • Work on the infrastructure/software lab setup and validation of the lab to use during the training sessions.
  • Review the training content with peers/SMEs.
  • Participate in Training Sprint calls and provide resolutions on participant queries.
  • Validate the participant's solution implementation and provide continuous feedback.
  • Adapt quickly to changes in business needs in a short span of time and provide quick workarounds.
  • Experience in Agile Development methodology, Continuous Integration, and DevOps.
  • Demonstrated ability to deliver effective training in classroom and/or virtual classroom environments.
  • Stay updated with the latest advancements in AI and cloud technologies to incorporate them into the training curriculum.
  • Collaborate with cross-functional teams to align training objectives with organizational goals.

Job Requirements

Experience:

  • Proven experience as a trainer or educator in Python or Java programming and AI technologies.
  • Familiarity with Google Colab and Microsoft VS Code IDEs.
  • Strong practical knowledge of AI code companion tools (GitHub Copilot/Amazon Q Developer/Tabnine).
  • Experience in prompt engineering, with a demonstrated ability to design and optimize prompts for various AI applications.
  • Familiarity with gen AI implementations on Azure, AWS, and Google Cloud LLMs and experience in Retrieval-Augmented Generation (RAG) with Open AI, AWS Bedrock or Google Gemini with a demonstrated ability to train LLMs.
  • Hands-on experience with Generative AI models, such as GPT, BERT, DALL-E, etc.
  • Experience in instructional design and curriculum development.
  • Excellent communication and presentation skills.
  • Ability to create an engaging learning environment and motivate participants.
  • Ability to use Microsoft 365 Copilot in Microsoft 365 apps.

Education/Certifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related discipline. An equivalent combination of education and work experience may be considered in lieu of a degree.

Specialized knowledge/experience:

  • Should be specialized in Java or Python and AWS/Azure/Google skills. Valid Certifications in Azure, AWS, or Google Cloud platforms is an added advantage.

Technical Requirements:

  • 5+ years' experience with application development on Frontend + Backend + Cloud skills.
  • Frontend Skills - HTML5, CSS3, Bootstrap, Modern JavaScript, jQuery, Jasmine, Angular/REACT, Unit Testing and Integration Testing.
  • Backend Skills - Core Java 8, Spring Boot, Spring Cloud, Microservices, Junit, JSON, Data Structures, Python, MongoDB, MYSQL, Redis, Secured Coding, Code Quality.
  • Cloud Skills - Cloud Native Application development and deployment using AWS Cloud Services.
  • GenAI Skills - GitHub Copilot, Amazon Q Developer, Tabnine, and prompt engineering tools and techniques.