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Personal Lines Account Manager

Job Posted 3/7/2025
Deland, Gibson Insurance Associates Inc.
Worcester, MA 01602
Category Management
Job Description
Personal Lines Account Manager Classification: Salary-Exempt Location : Franklin, MA Job Type: Hybrid, 40 hours/week Great opportunity with a well-established, Five Star Accredited Insurance Agency! Named the 2024 Silver Winner in the East for Best Agencies to Work for through the Insurance Journal. As an integral part of our Personal Lines team at Deland, Gibson, the Account Manager will work closely with the clients, providing peace of mind through proactive service. The successful candidate will be a team player with excellent organizational skills and attention to detail. Responsibilities Include (but are not limited to):
  • Service the day-to-day personal insurance needs of our clients, advising them on coverages and risk reduction strategies
  • Work closely with our insurance carrier partners
  • Maintain high level of communication and build effective relationships
  • Accurately input data into information systems and update the information as needed
  • Support the organization's mission, values and strategic initiatives
Our Ideal Candidate Has:
  • Minimum 1 year P&C Insurance experience
  • MA P & C License
  • Exceptional customer service skills
  • Strong interpersonal skills, able to work with all levels of the organization effectively and efficiently
  • Strong problem-solving skills to assist with customer resolutions
  • Must be self-motivated and have great attention to detail
  • Proficient in Microsoft Office Suite
  • Familiarity with Applied Epic preferred
What We Offer:
  • Collaborative work environment
  • Work-Life Balance
  • Comprehensive time-off package including paid vacation, holidays, sick and PTO
  • Health Insurance, Dental, Vision, 401K and more
  • Hybrid schedule
  • Opportunity for continuing education, subsidized by DG
Deland Gibson Core Values:
  • We Work with Urgency
  • We show Compassion
  • We are Life-Long Learners
  • We Have Grit
  • We Innovate
About Deland, Gibson: Established in 1900, Deland, Gibson is a Massachusetts insurance agency that has thrived working as a trusted advisor for its client base. Through a handful of subtle name changes over the past century Deland, Gibson has maintained its identity as an industry-leading insurance and risk management advisor.

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