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At Medibank we've recently unified our health services under one brand - Amplar Health.
With over 1000 employees, our nurses, GPs and other amazing allied health professionals focus on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.
The Opportunity
At Amplar Health, as part of the Medibank Group, we are determined to actively engage 10 million people in improving their health by 2030.
As a Healthcare Product Lead joining Amplar Health, you will contribute to this ambition by leading a portfolio of innovative preventative healthcare programs and pioneering our healthcare program lifecycle management - strategy, design, implementation and optimisation. The Product Lead portfolio will include clinician-based, digital/virtual, and hybrid preventative programs, many of which are unique to Australia as we lead the change for a stronger health system.
Our ideal candidate will have a passion for creating and maintaining best-in-class preventative health programs. They will have a broad range of experience in end-to-end health program management and health service design and implementation, including digital/virtual and clinician-based programs.
- Develop and execute an overall healthcare portfolio strategy, including a growth strategy, for both existing and new programs.
- Monitor and analyse regulatory and market developments to help manage the performance of our portfolio of propositions and the pipeline of new opportunities.
- Apply appropriate quantitative and qualitative research frameworks to incorporate customer/partner feedback to continuously refine our programs according to customer needs.
- Lead concept testing and user testing to validate and iterate propositions and prototypes - along with developing LEAN business cases, submitting for technology prioritisation and funding.
- Lead the design of new programs using Human Centred Design and LEAN principles (including engaging the clinical, technical and commercial elements).
- Coordinate our internal teams and external partners to lead the discovery, insights, concept development, build and launch of new propositions for products, customer engagement approaches, and process improvement processes, including pricing recommendations and go-to-market.
- Lead the optimisation of existing programs using quality improvement principles in the context of continuous improvement.
- Maintain knowledge as the product expert on a portfolio of preventative health programs focused on chronic disease.
- Develop and maintain an understanding of the broader market and new developments in digital health, chronic disease management, private health and public policy.
- Contribute to the development and implementation of new product design and development processes for the Amplar Health Prevention Squad/Hub.
- Contribute to the growth and uptake of Amplar Health's prevention programs in the Australian market.
What we need from you:
- You are passionate about improving outcomes across the health system by empowering customers with personalised, on-demand services and programs.
- You are a self-starter who thrives in matrix work environments, partnering with internal and external stakeholders to deliver quality outcomes on time and to budget.
- You possess extensive experience in managing, designing and delivering health programs and products.
- You thrive in fast-paced environments, adeptly juggling multiple tasks and projects while meeting tight deadlines. Practical knowledge of sprint and agile methodologies is desirable.
- You have strong capability or experience in either Human Centred Design, evidence-based medicine or public health.
- Highly commended for your interpersonal skills, you excel at building rapport and fostering communication with stakeholders at all levels.
Learn more about Amplar Health at
Inclusion and Accessibility
We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants.
For any adjustments or alternative formats during the recruitment process, please contact us at . To learn about our commitments and employee experiences, go to
