Program Manager, Marketplace Recruitment & Development Job ID: Amazon Commercial Services Pty Ltd
Are you passionate about empowering businesses and shaping the future of e-commerce in Australia? Join Amazon Australia's dynamic marketplace team and shape the future of online shopping! We're seeking a collaborative Program Manager to drive adoption of key promotion tools among our third-party selling partners.
As a Program Manager in our Seller Success team, you'll have the opportunity to develop innovative strategies to boost seller adoption of our critical promotion programs and tools. Your primary focus will be empowering our Selling Partners to achieve substantial business growth on Amazon. This dynamic role offers you the unique opportunity to collaborate with diverse teams across categories, product development, and marketing.
You'll be responsible for gathering and analyzing valuable feedback from Selling Partners and stakeholders, identifying opportunities to enhance Amazon's suite of products, services, processes, systems, and tools. Your insights and recommendations will drive continuous improvement, ultimately benefiting all third-party sellers on our platform and contributing to the overall success of the Amazon Marketplace ecosystem.
Key job responsibilities
- Develop and execute strategies for key promotion programs, balancing customer experience and sales growth
- Collaborate with stakeholders to identify and implement growth opportunities for program adoption
- Partner with the marketing team to design and launch effective go-to-market strategies
- Nurture relationships with key accounts to drive sales and program participation
- Analyze and track performance metrics using Excel, SQL, and other internal Amazon systems
- Provide training and support to sales and account management teams on promotion tools and requirements
A day in the life
Your typical day might involve:
- Meeting with cross-functional teams to discuss program improvements
- Analyzing data to identify trends and opportunities for growth
- Conducting training sessions for account managers on new promotion features
- Gathering feedback from selling partners to enhance our tools and services
- Collaborating with marketing to create compelling promotional materials
About the team
We're a diverse and inclusive group passionate about empowering sellers and delighting customers. Our team operates from our centrally-located CBD office.
Minimum Qualifications
- 2+ years of program or project management experience
PREFERRED QUALIFICATIONS - Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
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