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Receptionist - Concierge Belmont

Job Posted 3/7/2025
Bupaoptical
Geelong, VICTORIA 3220
Category Administrative
Full-Time
Job Description

Why Bupa?

  • Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
  • Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa!
  • Opportunity to build your career with a Global leader in healthcare
  • Paid parental leave
  • Reward and recognition programs
  • 1 x Full-Time permanent and 1 x Casual position in our modern Belmont practice

About the Centre:

Eastbrooke Family Clinic Belmont (Powered by Bupa) is a long-standing and well-established medical centre, providing the local community with comprehensive health services. Patients don't have to be a Bupa health insurance member or aged care resident to visit our GPs and allied health professionals.

You can find more about our centre at Medical Centre Eastbrooke Family Clinic Belmont .

The Opportunity:

We have a versatile, exciting and rewarding opportunity at our Belmont Family Clinic available for Medical Receptionists seeking permanent full-time or casual work:

  • Working across a rotational roster from 8am - 6pm Monday to Friday, and Saturday 9am - 12pm.
  • Casual staff member will need to primarily be available between 5:30pm - 9:30pm Mondays to Sundays for our after-hours Priority Care Clinic onsite at the same location.

Key responsibilities include:

  • Friendly, fun and dedicated team environment.
  • Meet and greet patients, providing a great first impression.
  • Book and amend appointments, answering the phone, updating patient records.
  • Support the Practice Manager and clinical team with the smooth running of the practice.
  • Process payments via EFTPOS, HICAPs and Medicare.
  • Access sensitive information while maintaining patient confidentiality.
  • Provide high-end patient care; build & maintain relationships with all clients in a friendly & warm manner.

You'll be:

Our Receptionists come from a wide variety of backgrounds and work experiences. To be successful in the role, you'll need:

  • Availability to work full-time (rotational roster across Monday to Saturday) or casually (primarily between 5:30pm - 9:30pm Mondays to Sundays).
  • Previous Medical Reception experience is highly regarded but not essential; full training provided.
  • A motivated self-starter; this is a fast-paced and dynamic role.
  • Exceptional communication and interpersonal skills.
  • A passion for customer service and patient care.
  • Organised with attention to detail.
  • Ability to build rapport with patients in a cheerful, light-hearted manner.

Apply now! We'll start interviewing as soon as we receive your application.

To learn more about working at Bupa please visit our website: Bupa Careers. Search for Your Next Job Now.