WHO WE ARE
Established in 1987, DCOH is a locally owned and operated business that has expanded across seven industries since its inception. We are dedicated to supporting our community by providing outstanding construction, development, hospitality and real estate services.
Our team works collaboratively to deliver exceptional residential and commercial projects that highlight the beauty of the Northern Territory. By creating job opportunities and stimulating the local economy, we are shaping a vibrant future for Darwin.
Join us in redefining excellence and contributing to the growth of our community.
WHO YOU ARE
You are a friendly, organised, and proactive individual with a passion for providing exceptional customer service. As a Receptionist, you will be the first point of contact for clients, visitors, and team members. Your qualities include:
- Proven experience in a reception or customer service role, preferably within a corporate or hospitality environment.
- Strong communication skills, both verbal and written, with a professional and welcoming demeanour.
- Excellent organisational skills with the ability to manage multiple tasks and prioritise effectively.
- Proficiency in office software (e.g., Microsoft Office Suite) and reception systems.
- Ability to handle enquiries and direct them to the appropriate team members or departments.
- A proactive approach, with a strong focus on delivering a positive first impression.
- A team player who can also work independently, with a flexible attitude.
- A professional, neat appearance with a commitment to maintaining a tidy and welcoming reception area.
- Knowledge of or willingness to learn about the company's various divisions, including Roofing, Thyme Hospitality, and Property Management.
WHAT YOU'LL DO
- Greet visitors, clients, and guests in a professional and friendly manner, creating a positive first impression of the company.
- Answer and direct incoming phone calls, emails, and enquiries to the appropriate teams or departments.
- Assist with scheduling appointments, meetings, and managing the calendar for key staff members.
- Maintain a tidy, organised, and efficient reception area.
- Support the Corporate Office, Construction, Developments, Roofing, Thyme Hospitality, and Property Management teams with administrative tasks as needed.
- Handle basic administrative duties such as filing, data entry, and document management.
- Assist with the coordination of travel arrangements, bookings, and event planning as required.
- Ensure all office supplies are stocked and maintained for daily operations.
- Monitor and manage incoming and outgoing mail and packages.
- Provide general administrative support, ensuring smooth day-to-day operations of the office.
- Participate in training and development opportunities to enhance personal and professional growth.
- Uphold workplace safety and health protocols, ensuring a safe environment for all employees and visitors.
WHAT'S NEXT
If you are interested in this position, please submit your CV and cover letter which describes who you are and addresses the criteria detailed above.
