Sales Department Manager

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

Working at IKEA has its benefits and rewards:

1. 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
2. 24/7 access to our Employee Assistance Program for health and wellbeing support
3. 15% Co-worker discount
4. Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
5. Co-worker uniform provided
6. Free Co-worker parking
7. Bonus programme (where eligible)
8. Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

• This role is Permanent, Full-time 76hrs/fortnight.
• The internal job title for this role is Shopkeeper.
• The shift times required to work will be spread between 08:00am to 9:30pm.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day, evening, and alternating fortnightly weekend shifts (both Saturday & Sunday).
• If your application is successful, you may be invited to complete a video screening interview as part of the recruitment process.
• If your application is progressed, you will be invited to attend an in-person interview with the hiring team.

As Sales Department Manager (Shopkeeper) your responsibilities will include, but are not limited to:

1. Securing and optimising sales and profitability of multiple home furnishing departments, by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
2. Acting quickly on commercial opportunities, customer feedback, and a good understanding of the local market trends to optimise results.
3. Demonstrate high leadership capabilities by leading the business through people and making things happen with flexibility, speed, and simplicity.
4. Managing the range of your department, including sales steering and forecasting.
5. Keeping a well-maintained shopfloor that is visually appealing, so customers can easily make purchasing decisions.
6. Creating an environment of trust by encouraging open, constructive, two-way feedback with your team, and engaging them fully in the IKEA objectives.
7. Secure the recruitment, retention, performance management, succession planning and competence development of the team.

As Sales Department Manager (Shopkeeper) you are or have:

1. Minimum 2 years of leader experience within a commercial, customer-focused environment.
2. Proven experience delivering and implementing short- and long-term action plans and consistently reaching performance goals.
3. Experience delivering a commercial action plan for your market, maximising sales and sustaining long-term profitability within an omnichannel retail landscape.
4. A considered decision-maker with the aptitude to collaborate across functions, as well as to influence and communicate effectively at all levels of the business.
5. Ability to coach and develop people and secure succession to bring together a high performing team that can contribute to business goals.

We need people like you. At IKEA, work is so much more than a job. Come join us!