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Senior Business Analyst - Merchandise and Supply Chain At Kmart it's not just what you do, it's who you are that makes every day living brighter.
You'll be joining a diverse team who come together to collaborate globally around tech. With six purchases made every second, you'll feel the impacts of the work you'll do for our millions of customers every day. We're focusing on being a customer-led, digitally enabled retailer. Our teams are working with really cool tech from AI/machine learning, IoT, cloud first solutions, to 3D virtual reality product checks and human sized robots named Tory. Join our team, choose your own path and work on projects that excite you.
Join the team
Kmart are modernising and optimising our end-to-end supply chain systems and operations to enhance efficiency, reduce costs, deliver a safer working environment for our team and faster delivery of products that delight our customers to nearly 500 stores throughout Australia and New Zealand.
We are creating the next generation of retail supply chain technology with a focus across our warehouse management, transport/logistics, inventory optimisation, and demand and forecasting systems.
As a Senior Business Analyst, you will play a critical role in requirement elicitation, analysis, and process reengineering. Your expertise will guide our teams in delivering high-quality solutions that align with our business goals. You will thrive in a fast-paced environment and help shape the future of our technological landscape.
What you'll be doing?
- Utilise requirement elicitation techniques such as discovery workshops, brainstorming, and prototyping to gather and refine business requirements.
- Conduct comprehensive analyses, including AS-IS, TO-BE, GAP analysis, feasibility assessments, opportunity evaluations, and cost-benefit analysis.
- Perform data analysis and mapping as part of Integration/Interface solution delivery.
- Apply both Agile and Waterfall software delivery methods to ensure successful project execution.
- Leverage documentation tools such as Jira and Confluence, and presentation/collaboration tools like Miro, Draw.io, Visio, and MS PowerPoint.
- Drive process reengineering initiatives primarily in Supply Chain.
- Deliver complex enterprise-scale projects using Agile methodologies, ensuring alignment with business objectives.
- Stay current with emerging technology trends and their potential business impacts.
- Manage the requirements lifecycle proficiently, ensuring clarity and completeness.
- Utilize Agile BA techniques such as story mapping, user story-epic mapping, and the INVEST criteria.
- Understand the software development lifecycle and quality processes, applying them effectively to projects.
To be successful in the role you'll have:
- At least 7 years of experience as a Business Analyst, particularly in IT projects.
- Strong Supply Chain Domain knowledge and experience (WMS, TMS) is a must.
- Experience with integration or interface solution delivery, and knowledge of AWS or other cloud technologies.
- Proven experience in delivering complex enterprise-scale projects, preferably using Agile methods.
- Tech-savvy, with a strong understanding of current and emerging technological trends.
- Ability to thrive in a constantly changing and fast-paced work environment.
- Possess data skills, including data flow analysis and data analysis capabilities.
- Proficient in Agile tools like Jira and Confluence.
Perks and benefits we'll offer you:
- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office.
- We'll provide multiple ways for you to learn from online micro-credentialing in Udemy, support to gain certifications to tech community events and more.
- Great career opportunities across the broader Wesfarmers Group.
- We offer inclusive leave and ongoing support for team members of all backgrounds and family circumstances.
- Free onsite parking when you're required to come into the office.
- We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.
- A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.
- A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products.
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers!
- Reflection room, space for prayer, meditation, or time for yourself.
- Wesfarmers is Kmart's parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.
A place you can belong
At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected, and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.
We believe that everyone should have the opportunity to be their best, when applying for a role or working at Kmart. We encourage you to tell us about any workplace adjustments that you would like, by emailing
Excited about this role, but not sure if you meet 100% of the criteria? We would still love to hear from you and encourage you to apply.
