Senior Business Analyst Product Delivery (Unite)
- Sydney
- Hybrid working model (3 days on-site)
How will I help?
UNITE will be Westpac's biggest transformation project ever. It is a business-led, tech-enabled transformation - delivering simplification and benefits for our customers, employees and shareholders.
A major priority for the Group over the next 3 to 4 years, UNITE is about delivering 'one best way' to make our processes, systems and tech simpler so we can deliver a better experience for customers, make things easier for our people, and reduce risk for generations to come.
This role within the CTB LOB Unite delivery village focuses on detailed analysis and requirement elicitation under Westpac's . As a Senior Business Analyst your role will be critical in UNITES delivery and engaging with stakeholders to elicit, analyse, communicate, and validate requirements for changes to business products, processes, policies, information, data, and systems.
Key Responsibilities
- Navigate and resolve conflicts in collaborative activities, ensuring alignment with shared goals and joint responsibility, while providing strategic direction.
- Engage stakeholders to deeply understand and assess complex problems, recommending and gaining acceptance for optimal solutions.
- Develop, plan, and execute activities to achieve strategic outcomes, re-prioritizing as needed, and implementing advanced risk mitigation strategies.
- Collaborate to solve critical business problems, demonstrating a strategic understanding of business systems.
- Perform detailed gap analysis between current and future states, recommending high-value approaches.
- Use data analysis techniques to aid in requirements analysis, ensuring requirements support target business value and align with business cases.
- Adapt requirements management templates and processes to fit complex situations.
- Define innovative design options to improve the business and achieve desired future states.
- Ensure that risks (project and operations) are identified, raised, and managed in accordance with established risk frameworks, including governance and escalation frameworks.
What do I need?
- Demonstrated analytical mindset with the capability to anticipate and strategically plan ahead.
- Logical thinker with the ability to approach complex problems methodically and develop practical, high-impact solutions.
- Self-starter with strong independent work capabilities, complemented by excellent collaboration and communication skills for effective teamwork.
- In-depth knowledge of project management disciplines, including advanced methodologies and best practices.
- Strong understanding of technology and business systems, both strategically and operationally, to drive business value and innovation.
- Experience as a senior business analyst in large, complex project delivery or tertiary qualifications.
- Experience with product simplification, core banking systems, and deposit products.
What's in it for me?
You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What's it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
Hear from some of our people and their experiences working with us.
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At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone-our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email .
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email .
