Senior Communications Advisor at Energy and Water Ombudsman (Victoria)
- Are you an experienced communications advisor who strives for excellence?
- Do you enjoy working for a purpose-driven organisation in a rapidly evolving sector?
- Are you ready to apply your communications experience in a diverse role where you can influence meaningful change?
If the answer is yes - then WE NEED YOU!
We are looking for someone with experience in internal and external communications to join our extraordinary and close-knit team.
Who we are
The Energy and Water Ombudsman (Victoria) (EWOV) is a not-for-profit, independent and impartial dispute resolution service. We proudly provide Victorian energy and water consumers with free, accessible, and informal dispute resolution. Find out more about who we are and what we do here .
Your new role and team
The strategic communications team is responsible for developing high quality communications to EWOV's stakeholders, including regulatory bodies, policy-makers, the Ombudsman, media, consumers, energy and water providers and representative organisations.
As an EWOV Senior Communications Advisor, you will use your expertise in communications to support the implementation of EWOV's external communications strategy and internal communications across the organisation. You will lead media relations, oversee social media channels to enhance awareness of our work and strengthen stakeholder engagement. This role plays a key part in ensuring clear, consistent and effective communication across multiple platforms both internal and external to EWOV.
This position offers full-time hours, with potential consideration for part-time arrangement for the right candidate.
To help you succeed in this role you'll need to bring:
- Tertiary qualification or equivalent experience in Communications, Public Relations, Journalism, Marketing or related field.
- Excellent written communications skills and proven ability to distil complex messaging into accessible language, with the ability to tailor messaging for different audiences.
- Experience implementing external communications strategies.
- Well-developed interpersonal skills with the ability to build effective relationships and liaise across all levels of the organisation.
- Well-developed administrative and organisational skills with the ability to prioritise, manage and meet competing deadlines in a multi-stakeholder and multi-project environment.
- Proven experience in media relations, including managing media inquiries and writing press releases.
- Strong social media management skills, including content creation, analytics and engagement strategies.
What makes working with us great
There are many benefits to working with EWOV:
- Flexible and hybrid ways of working with life-friendly hours
- Generous leave entitlements including six weeks annual leave, birthday leave, anniversary leave, end-of-year closure leave, community giving leave & 18 weeks of gender-free paid parental leave
- Centrally located office in Melbourne CBD close to public transport
- Inclusive team culture that supports each other, collaborates and innovates
- Wellbeing programs with something for everyone
How to apply
If you are passionate about finding a role where you can really make a difference and be part of a dynamic industry, we encourage you to apply - even if you don't meet every single criterion.
Please send through your CV and a cover letter outlining how you meet the selection criteria via SEEK by Sunday 9 March 2025. We will be reviewing applications and may commence interviews prior to the closing date, so please apply as soon as possible if you'd like to be considered.
We are committed to ensuring that we truly represent the Victorian community that we serve, and encourage applications from people of all ages, cultures, abilities, sexual orientation and gender identities to apply. If you have any accessibility needs or require us to adapt our application and recruitment process to suit your needs, please let us know at .
We also encourage flexible working at EWOV and as such even if a role is advertised as full-time, we invite conversations around other working arrangements and encourage you to apply.
