Senior Manager - Digital Strategy & Solutions

Location: SYDNEY, NSW, AU, 2000 HOBART, TAS, AU, 7000 DOCKLANDS, VIC, AU, 3008

Employment Type: Permanent Full Time

The opportunity to join our team

As the Senior Manager - Digital Strategy & Solutions, you'll play a key role in delivering seamless, best-in-class omnichannel experiences for customers, advisers, and employers. You'll collaborate with brand, marketing, product, technology, and other enabling functions to build and execute a robust technology initiative roadmap, transforming strategic visions into actionable digital solutions.

Key Responsibilities

• Define and execute groundbreaking digital strategies.
• Influence and inspire cross-functional teams.
• Lead transformative initiatives with lasting impact.
• Strategic Planning: Develop and implement multi-year digital and marketing technology strategies that align with business objectives and drive growth.
• Initiative Management: Identify, assess, and prioritize omnichannel opportunities, shaping them into a pipeline of high-impact projects for Digital and Marketing Technology teams.
• Cross-Functional Leadership: Collaborate with stakeholders across the organization to ensure alignment, transparency, and effective delivery of digital initiatives.
• Innovation & Execution: Translate the target state vision into a detailed technology initiative roadmap, leading the technical and engineering teams to success.
• Data-Driven Impact: Utilize analytics, competitive insights, and emerging trends to maximize engagement, conversion, and retention.

What You Bring to This Role

• Tertiary qualifications in IT, Analytics, Project Management, Business, or a related field.
• Experience in digital product management, omnichannel roles, or related fields. Financial services experience is not essential.
• Ability to bridge business strategy with technical execution, with exposure to architecture, solution design, and technology evaluation.
• Proven experience inspiring and guiding technical teams to deliver innovative solutions.
• Confidence to engage effectively with GMs, Executives, and cross-functional teams.

Why This Role?

This is more than just a job-it's a chance to dream big and push industry boundaries. You'll join an evolving Advice & Customer Technology leadership team, driving large-scale change and building capabilities for the future. If you're a visionary leader who thrives at the intersection of strategy and technology, we want to hear from you!

To Apply

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.