Senior Property Claims Consultant

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Your role

As a Senior Property claims consultant, you will be responsible for end-to-end management of a portfolio of complex and large-scale property claims. You will form an integral part of GB's Property claims team within our General insurance division, providing specialised claims management and coaching to other more junior members within the team using your experience in handling property claims. This role offers a rare opportunity to manage an interesting and unique claims portfolio that will vary from day to day, handling claims from within Australia and sometimes on an international level.

• Manage a portfolio of complex commercial property claims end to end
• Driving claims outcomes through guided conversation with external parties such as forensic accountants, assessors, solicitors and agencies to assess, assist with and provide funding approval for repair works
• Working with clients experiencing business interruption as a flow on from major property and asset damage including building loss, inability to trade etc, often as a result of major and catastrophic events
• Comply with legislation such as Insurance Code of Practice and other relevant legislation/regulations and policy requirements
• Resolve complaints in accordance with company guidelines
• Identify potential fraud/recovery indicators for claims where applicable

What we're looking for:

• High level of experience and strong technical knowledge in managing complex commercial property and business interruption claims portfolio
• Strong stakeholder engagement skills
• Coaching and mentoring experience
• Well-rounded communication and interpersonal skills, and the ability to drive claims outcomes
• Self-motivated and driven individual with strong time management and organizational skills
• ANZIIF qualifications (desirable)
• Australian Citizenship is essential (to be eligible for this position, our successful candidate must complete a Commonwealth Security Clearance which requires Australian Citizenship)

What we can offer you:

• Attractive remuneration packaging & flexible work arrangements including Work from Home
• Paid Parental Leave
• Excellent working environment - our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities;
• Exciting career - as our Company grows, so do the opportunities for our people;
• Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
• Service recognition awards; and employee assistance program for yourself and immediate family members.
• A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
• Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)
• "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication!

To Apply

If this sounds interesting to you - we want to connect! If you are interested in being part of a dynamic and positive team and be part of a dynamic culture and think you can make an impact, please apply today - click on Apply for this Job!

You will need to have the right to work in this country to be eligible for employment with Gallagher Bassett Services.

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway - discount offers at over 350 retailers!
• And more

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.