Looking to become part of a welcoming and collaborative community making a difference for Tasmania and the World? View our current career opportunities here.
Apply now Job no: 500797
Work type: Full time
Location: Hobart
Categories: Information Technology
- Support marine science research with high-quality data services
- Full time role, fixed term role with opportunity to extend
- Based on site in Hobart, relocation assistance available
About the Opportunity
We are seeking a dedicated Software Quality Assurance Technician to join our team. In this role, you will be responsible for developing, leading, and executing test strategies and cases to ensure comprehensive functional testing of the AODN web products and other applications. You'll audit system and data availability, identify gaps in software and processes, and lead the software defect management process. Additionally, you'll provide exceptional customer service by managing the AODN's helpdesk, offering Tier 1 support, and handling all system support enquiries.
Your role will involve working closely with the AODN team to identify defects, write and track bug reports, and assist in scoping, planning, and scheduling QA activities for various projects. You'll also conduct regular system availability monitoring and reporting using online dashboards and reporting tools. This position is crucial for delivering high-quality software and data management services, supporting national environmental data collection programs, and providing valuable data to stakeholders.
What's Required
- Demonstrable experience working with data management tools and/or Helpdesk ticketing systems.
- A strong understanding of modern system functionality testing methodologies and principles and experience in developing test frameworks and test cases.
- Experience working in a team-focused, highly collaborative context in software support, software troubleshooting or similar technical projects.
- Demonstrated methodical approach to developing documentation for software and data products.
- Highly developed technical problem-solving skills with demonstrated ability to take ownership of complex problems and deliver solutions.
- Detail oriented with well-developed written and verbal communication skills that result in effective and appropriate communication, including the ability to communicate complex concepts clearly and concisely.
- Familiarity of working with an agile development team.
Qualifications and Licence
- Degree qualification in Marine Science, Data Science, Computer Science, or Information Systems, with significant subsequent relevant experience, or an equivalent combination of relevant experience in enterprise data management and/or education/training.
What's on Offer?
You'll have access an array of staff benefits and discounts including:
- 26 Weeks paid parental leave for primary care givers
- 17% Superannuation contribution
- Health and fitness membership options
- Accommodation and Car Hire discounts
- Health Insurance and Banking
- Novated Leasing
About the University
At the University of Tasmania, success takes a quiet determination and adaptability. In turn, this makes us broader, more rounded, multi-skilled thinkers and creative problem solvers, and it sees our institution generate powerful ideas for and from Tasmania. We strive to stimulate economic growth, lift literacy, improve health outcomes for Tasmania and nurture our environment as it nurtures us. We welcome enquiring minds, from near and far, to join us in our pursuit of the extraordinary.
Belong - Be You
People are at the heart of everything we do. Our vision is to ensure that our people feel encouraged and supported to bring their whole selves to work. Fostering diversity and inclusion is our key priority, supporting our communities to come together in ways that empower connection, learning, belonging and growth. Applications are encouraged from all sectors of the community. Tell us how we can make this job work for you.
Considering a move to Tasmania to take up this opportunity?
Offering a breath of fresh air, our island State's wild landscapes, unique towns and fascinating history have something for everyone. Tasmania has crafted a unique brand of creativity and adventure; case in point: world-famous MONA and the exceptional mountain bike tracks of Derby. Our world-famous food and wine provide an abundance of fresh seafood, family-run wineries and distilleries, and culinary experiences celebrating farm-fresh produce.
Salary Range
Appointment to this role will be at HEO 7 and will have a total remuneration package of up to $126,637 comprising of a base salary within the range of $98,473 to $108,237 plus 17% superannuation.
How to Apply?
If this role is of interest, we look forward to hearing from you:
- Please provide your up-to-date resume,
- A 1-2 page cover letter outlining your technical suitability and motivation for the role relevant to the position description.
Applications close 11.55pm, Sunday the 16th of March 2025.
To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfill the requirements of this role.
Advertised: 17 Feb 2025 Tasmania Daylight Time
Applications close: 16 Mar 2025 Tasmania Daylight Time
