Join us as a CDC Store Onboarding Coordinator and drive seamless store launches with precision, support, and impact!
About DBG Health & IPA DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 800 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers. Independent Pharmacies of Australia (formerly The Platform Alliance Group) is one of Australia's largest pharmacy networks, supporting independent pharmacies for over 20 years. We're building the strongest network by offering diverse services and evolving the customer focus of each pharmacy. This creates a win-win for consumers, members, and suppliers.
About the Role Are you passionate about creating smooth transitions and setting businesses up for success? As the CDC Store Onboarding Coordinator, you'll be the go-to expert for ensuring a seamless onboarding experience for new Chemist Discount Centre (CDC) stores. You'll provide invaluable support and guidance to key stakeholders at the Support Office and new CDC locations, playing a vital role in executing our brand strategy with precision and excellence. This isn't just a coordination role - it's your chance to make a lasting impact by driving efficiency, building relationships, and helping new stores hit the ground running. If you're detail-oriented, solution-focused, and thrive on collaboration, we want you on our team!
Role & Responsibilities - Provide general support to relevant CDC brand stakeholders at the Support Office
- Ensure all relevant documentation is kept up-to-date on the CRM system
- Assist in the successful delivery of the CDC brand strategy
- Coordinate the staff onboarding presentation night for all new CDC stores
- Assist in providing merchandising support for all new CDC stores as part of the store conversion process as required
- Provide training and support for all operational and technical aspects of running the CDC brand for every new store conversion, via remote and/or in-store training as required
- Provide ongoing training and support to CDC stores as required
Skills & Experience - At least 3 years' pharmacy industry experience with a number of those years in the capacity of working at store-level or providing services and support to a multi-site membership Group, preferably in a compliant franchise model
- Ability to produce reports and analyze data, and apply that knowledge to existing problems with suggestions to improve that performance (training will be provided for successful candidates)
- Working knowledge of in-store processes such as catalogue set-up and merchandising standards (training will be provided for successful candidates)
- Working knowledge of the Buy-IT-RightTM inventory management system and Last Yard ticketing program (training will be provided for successful candidates)
Benefits & Perks At DBG Health, we offer more than just a job - we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally.
- Competitive salary package and STIP program
- Exclusive discounts on our consumer health, wellness and beauty products - including MCo Beauty, E.L.F Cosmetics, Nude by Nature, Chemists Own and many more
- 12 weeks paid parental leave
- We are a values-driven business fostering a supportive and friendly team culture
- Enjoy the ability to work autonomously, empowering you to drive your own success.
- Convenient head office location close to public transport, cafes and restaurants
- Opportunity to grow your career across all divisions within DBG Health - Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group and Axe Health Services.
DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal-opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.
