The Diplomat is your source for Asia-Pacific careers.

URGENT - 5 STAR HOTEL RECEPTIONIST - URGENT

Job Posted 3/8/2025
Montpellier Resourcing
Melbourne, Melbourne 3000
Category Administrative
Job Description

A FANTASTIC NEW OPPORTUNITY TO JOIN A DYNAMIC TEAM

URGENT HIRE

Up to £40,000 plus EXCELLENT bonus and benefits and great hours!

A fantastic opportunity has arisen to join a highly prestigious professional services firm as part of their Reception team. They are seeking a professional, friendly, and proactive candidate who will be able to assist all customers throughout their visit, provide food and refreshments for visitors, and ensure a boutique experience for every guest. Candidates MUST have experience from a 4/5 Hotel or Spa.

Based in central London, the role is onsite, with shift patterns structured from 7am - 4pm, and 10am - 7pm.

Duties of the Receptionist will include:

  • Managing Appointments: Responding to calls promptly, scheduling appointments according to specific needs, and coordinating the use of 15 rooms to maximize resource efficiency.
  • Organizing the Workspace: Keeping the work area well-organized and presentable.
  • Providing Refreshments: Preparing teas and coffees as needed.
  • Room Preparation and Upkeep: Clearing rooms, replenishing minibars, cleaning cups and glasses, and polishing glasses.
  • Food and Beverage Orders: Ordering food and beverages from suppliers, ensuring deliveries match orders.
  • Morning Room Setup: Restocking minibars, fruit bowls, cups, and saucers to prepare rooms for use.
  • Room Inspection and Maintenance Coordination: Inspecting rooms, creating work orders for cleaners and facilities staff, and tracking progress to ensure rooms are guest-ready.

Requirements for the successful Receptionist:

  • The preferred candidate will have the demonstrated ability to work with guests, exceed their expectations, and take ownership of essential duties. Front Desk experience is required.
  • Candidates must have good teamwork abilities and be able to elevate the team around them.
  • Strong organizational skills with the ability to manage multiple tasks at once.
  • The successful candidate will be a personable, confident, polished individual and demonstrate impeccable organizational and communication skills with an excellent sense of initiative.
  • Candidates will have gained experience working in a 4+ star hotel or spa.

This vacancy is being advertised by Montpellier Resourcing Limited. The services advertised by Montpellier Resourcing Limited are those of an Employment Agency.